Website down - domain renewal

From WikiName
Jump to: navigation, search

If a client can't get to their website, and you can't view it, but you both can see, it's a possible domain issue. To check:

  • Go to and enter their domain
  • Check expiration. If past, client has not renewed domain.
  • Inform client to renew domain via information they should have
  • If client does not have domain info, some may be available in as well as registrar info area in byf admin page in client's account. They can always contact their registrar to get info.